Payment Methods

You can do payment by credit card or by using your PayPal account. 
All paments we are reciving via PayPal. We do not keep your payment information!


Shipping 

After you place an order, you will get an invoice number. Use that number to track your order.
Delivery types:

UPS Ground  / US Mail                      1-2 weeks                   
UPS 3 Day Select    
UPS 2nd Day Air    
UPS Next Day Air    

Shipping to a military address works very differently than regular shipping. The US Postal Service delivers directly to the military and then the military takes over and delivers to the various bases. Once the shipment leaves the US Mail we can no longer track it. Please be aware that the military will also confiscate some items they think are inappropriate. You can find further information on shipping to military addresses at USPS.com. There are many caveats listed there. br />


Return Policy

For sanitary purposes, ALL SALES ARE FINAL. When you receive your package, promptly check the items to make sure the items are working. We will credit or exchange for DEFECTIVE items only (or for any shipping errors made by us). Please return the items in their original packaging within 30 days to the address you receive from Convergence. Items returned without original packaging will NOT be refunded so please keep all packaging for the 30 day return period. If you have further questions or problems, please Contact Us.

In your return package please include:

  • The packing slip
  • A note telling us what the problem was
  • A note stating whether you would like a refund or an exchange for another item.
  • If you do not include a note, you may not be refunded!

Please allow up to 3 weeks to receive your replacement or refund.

We are dedicated to carrying only the highest quality adult products and maintaining attentive customer service. We hope you will be happy with our services.


Privacy

All personal information submitted through the web, phone, mail, or fax is entered into our databases via secure systems. We do not sell, and never have sold, email addresses to third parties. In order to fulfill orders we may be required to give your information to 3rd parties such as US Mail or UPS. Those companies are required by us to protect your information and privacy.